Frequently Asked Questions
Here are some answers to some frequently asked questions
Booking & Availability
01/02
How can i book a photoshoot?
Send an inquiry through the contact form on my website, email jay@jayshotmedia.com, or reach out via Instagram @jayshotmedia for availability.
What types of photography services do you offer?
I specialize in concerts, fashion, events, and lifestyle photography, as well as content creation for brands, artists, and venues.
How far in advance should I book a session?
I recommend booking in advance to secure your preferred date, though same-day sessions may be accommodated based on availability.
Do you travel for photoshoots?
I’m available for travel. Travel accommodations may apply depending on location.
01/04
Pricing
01/02
Do you require a deposit to secure a booking?
Yes. A $50 non-refundable deposit is required to secure your booking date and time. This deposit goes toward your total balance. Deposits are generally non-refundable unless the session is canceled by the photographer or due to approved circumstances
When is the remaining balance due?
The remaining balance must be paid in full before photos are delivered. Final images will not be released until the total payment has been completed.
What payment methods do you accept?
I accept payments via credit/debit card, Apple Pay, Zelle, and bank transfer.
01/03
Photos & Delivery
01/02
How long does it take to receive my photos?
RAW photos are typically delivered within 24–48 hours after the photoshoot. If I am experiencing a high volume of work, clients will be notified of any updates regarding delivery time.
How will I receive my photos?
All photos are delivered through a secure Pixieset online gallery, where you will be able to view and download your images.
How do I download my images in the highest quality?
All images can be downloaded directly from your Pixieset gallery. To receive the highest quality version, select the “Download” option and choose the full-resolution file. This ensures you receive the best quality for printing and sharing.
Do you retouch or edit the photos?
Yes. All delivered images include basic professional editing such as color correction and lighting adjustments. Additional retouching requests may be available depending on the project.
01/04
Rescheduling
01/02
What is your rescheduling policy?
Clients must request to reschedule their session at least 48 hours before the scheduled shoot time. If the request is made within this timeframe, the deposit can be transferred to a new available date. Requests made with less than 48 hours notice may result in the deposit being forfeited.
What happens if bad weather affects my outdoor shoot?
If severe weather affects an outdoor session, the shoot can be rescheduled at no additional cost. Your deposit will transfer to the new date, and we’ll work together to find the next available time that works for both schedules. Light rain or cloudy conditions may still allow the session to continue, depending on the location and type of shoot.
What happens if I need to cancel instead of rescheduling?
If you need to cancel your session, please notify me at least 48 hours before the scheduled shoot time. Please note that all deposits are non-refundable, as they secure your booking date and time. Cancellations made less than 48 hours before the session will result in the loss of the deposit.
What happens if the photographer needs to reschedule?
In the rare case that I need to reschedule a session due to unforeseen circumstances, I will notify you as soon as possible and work with you to find a new date that fits your schedule. Your deposit will remain valid and transfer to the rescheduled session date.
01/04
Content Creation
01/04
What type of content do you create?
I create short-form digital content focused on live events, venues, lifestyle experiences, and behind-the-scenes moments. My content highlights unique environments, audience engagement, and authentic experiences designed for platforms like TikTok, Instagram Reels, and YouTube Shorts.
What platforms do you create content for?
I create short-form content for multiple social media platforms, including **Instagram Reels and Stories, TikTok, and YouTube Shorts, focusing on engaging visuals and authentic experiences that connect with audiences.
Do you collaborate with brands or venues?
Yes, I collaborate with brands, venues, and events to create engaging content that highlights experiences, promotes environments, and connects with audiences through authentic and visually compelling storytelling.
What does a collaboration typically include?
Collaborations may include venue highlights, event coverage, behind-the-scenes content, and promotional visuals designed to showcase the experience and engage audiences. For brands, collaborations can also include product reviews, lifestyle integrations, and “day in the life” style content that naturally features the brand.
How can brands or venues work with you?
Brands and venues can reach out through my contact page, by email at contact@jayshotmedia.com, or on Instagram @jayshotmedia to discuss potential collaborations, campaign ideas, or event coverage. From there, we can plan content that aligns with your brand goals and audience.
Can you promote events or launches?
Yes, I can create content that highlights and promotes events, launches, and special experiences. This may include event coverage, behind-the-scenes moments, and engaging visuals designed to showcase the atmosphere and generate audience interest.
Do you attend events to create content?
Yes, I attend concerts, live events, and venue experiences to create engaging content that captures the atmosphere and key moments. My goal is to highlight the event while encouraging fan engagement and showcasing the energy of the crowd and overall experience.
01/07
Contact Me
Let's work together.
Available for bookings, collaborations, and creative projects. Get in touch to start the conversation.